Privacy Policy

Although the contents of external links were carefully checked at the time of linking, we assume no liability for their content. The responsibility for the content of linked pages lies solely with their operators. If we become aware of any illegal content on such pages, the respective links will be removed immediately.

Controller

Responsible for the processing of your personal data and your contact for data protection inquiries related to this website:

Sustario FlexCo

Stockergasse 6/18
8010 Graz

office@sustar.io

+43 664 4213970

Data Processing When Visiting Our Website

When you visit our website, certain information is automatically collected, including:

IP address – to ensure the security and functionality of the website
Date and time of access – to monitor technical performance
Browser type and operating system – to optimize display and functionality
Referrer URL – to analyze the origin of the visit

This data is collected solely to improve our services and ensure operational security. It is stored for a limited period of time only.

Cookies

UOur website uses cookies – small text files stored on your device by your browser. Cookies help make our website more user-friendly.

Necessary cookies: Required for the operation of the website
Analytics cookies: Help us better understand user behavior on our website

You can prevent the storage of cookies through your browser settings; however, this may limit the functionality of our website.

Google Analytics

The information generated by the cookie (including your IP address) is transmitted to and stored by Google on servers in the United States.

We use Google Analytics with IP anonymization enabled, meaning that your IP address is shortened by Google within the European Union or the European Economic Area before transmission, ensuring that it cannot be directly linked to you. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

Google uses this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide us with other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the collection and processing of data (including your IP address) by Google by installing the browser plugin available at:
👉 https://tools.google.com/dlpage/gaoptout

For more information on Google’s data practices, please refer to the Google Privacy Policy:
👉 https://policies.google.com/privacy

Contact Form

When you contact us via the contact form, the information you provide (name, email address, message) is stored for the purpose of processing your inquiry and for follow-up questions. We do not share this data without your consent and retain it only as long as necessary to handle your request.

With your consent, you can subscribe to our newsletter to receive updates and news about our services. For this, we require your email address and confirmation of your consent. You may unsubscribe at any time using the unsubscribe link in the newsletter or by contacting us directly.

Data Disclosure to Third Parties

Your personal data will only be disclosed to third parties when necessary to fulfill our contractual obligations, when required by law, or when you have explicitly consented to such disclosure.

Your Rights

You have the right to access, rectify, erase, restrict processing, and transfer your personal data, as well as the right to object to processing.

If you believe that your data has been processed unlawfully or that your data protection rights have been violated, you may lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority (Datenschutzbehörde).

Changes to This Policy

We reserve the right to amend this Privacy Policy to ensure ongoing compliance with current legal requirements or to reflect updates to our services. The latest version of this policy applies upon your next visit.

This Privacy Policy is effective as of September 2024.